Contact Us

We're here to help. Get in touch with our team.

Email Support

For any questions, issues, or feedback, please reach out to us at:

Response Time

We aim to respond to all inquiries within 24-72 hours during business days (Monday-Friday). For urgent issues, please mark your email as "URGENT" in the subject line.

When Contacting Us

To help us assist you faster, please include the following information:

Your account email address
Detailed description of your issue or question
Screenshots (if reporting a bug or UI issue)
Browser and device information (if experiencing technical issues)

Common Topics

Billing & Subscriptions

Payment issues, upgrade questions, cancellations, refund requests

Technical Support

Feature Requests

Suggestions for new features, improvements, integrations

Data Questions

Alpha score calculations, data sources, filing interpretations

Partnerships

API access, institutional inquiries, bulk licensing

General Feedback

User experience, design suggestions, general comments

We value your feedback and are committed to providing excellent support. Every message is read and responded to by our team.

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